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Everstaff
Mentor, OH | Full Time
$63k-81k (estimate)
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Everstaff
Mentor, OH | Full Time
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Customer representative
Everstaff Mentor, OH
$63k-81k (estimate)
Full Time | Business Services 4 Days Ago
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Everstaff is Hiring a Customer representative Near Mentor, OH

Job description

Everstaff is seeking a Customer Success Rep for a reputable manufacturing company in the Mentor area!

Salary : $35,000-$45,000

Benefits : Medical, Dental, Vision, 401k / match, PTO

Key Responsibilities :

  • Customer relationship building
  • Manage and nurture a portfolio of existing accounts
  • Guide new customers through the onboarding process
  • Collect customer feedback to identify new opportunities for product or service improvement
  • Meet or exceed daily targets by effectively managing accounts

Skills and Qualifications :

  • Bachelor's degree in Business Administration, Marketing, or related field preferred
  • Manufacturing industry experience
  • Proficiency in CRM software
  • Strong interpersonal and relationship-building skills
  • Excellent communication skills
  • Highly organized
  • A passion for customer success and commitment to achieving goals

Company offers :

  • Dynamic and diversified team
  • Well established organization
  • Strong benefits

Qualified candidates, please submit your resume for immediate consideration!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M / F / D / V / SO / GI).

Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$63k-81k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

07/25/2024

WEBSITE

everstaff.com

HEADQUARTERS

SOLON, OH

SIZE

25 - 50

FOUNDED

2001

CEO

MICHAEL JOSEPH

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About Everstaff

EverStaff, established in 2001 in Cleveland, OH, specializes in recruitment and staffing for call center/customer service and office administration as well as light industrial manufacturing. Our clients include companies with locations across the United States and range in size from 5 employees to upward of 12,000 employees. Many of our clients have been with us for over ten years. EverStaff has been recognized as a Weatherhead Top 100, and a part of Inc5000, and we have continued to see growth and expansion year over year. With a dedicated team focused on our clients, we deliver the most qual ... ified and skilled candidates with solutions that can be customized to fit their needs. Our clients have access to customized services for all company sizes across the United States in direct hires, contract staffing, contract to hire staffing, payroll services, RPO services, and vendor management. With a broad selection of services, we build a strong partnership with clients to exceed all staffing and recruiting needs. Candidates receive a personal contact with one of our specialized recruiters that will help place them in career that is right for them and the employer. Our resources will provide them support through the job search, interview, hiring process and beyond. Our mission is to deliver world-class innovative workforce solutions and staffing services, while promoting the highest standards of quality and integrity. EverStaff Affiliations: Akron Bar Association, American Staffing Association, Society for Human Resource Management, and the Better Business Bureau. More
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The job skills required for Customer representative include Communication Skills, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer representative positions, which can be used as a reference in future career path planning. As a Customer representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer representative. You can explore the career advancement for a Customer representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Representative job description and responsibilities

Identify and assess customers’ needs to achieve satisfaction.

04/04/2022: Bradenton, FL

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

01/21/2022: Topeka, KS

Build sustainable relationships and trust with customer accounts through open and interactive communication.

04/05/2022: Spokane, WA

Provide accurate, valid and complete information by using the right methods/tools.

04/04/2022: Dothan, AL

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

03/14/2022: Lompoc, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Representative jobs

Customer service representatives need a high school education, on-the-job training and several soft skills.

04/01/2022: Syracuse, NY

Most customer service representative jobs require candidates to complete on-the-job training.

03/05/2022: Nassau, NY

Proven customer support experience or experience as a Client Service Representative.

04/01/2022: Salisbury, NC

Familiarity with CRM systems and practices.

03/29/2022: Fayetteville, AR

Flexibility in having different shifts and rotating schedules.

03/16/2022: Richmond, VA

Step 3: View the best colleges and universities for Customer Representative.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College